Servicing All of Your Plumbing Needs

Choosing a Contractor

How Do You Choose a Contractor?

There are many options out there in choosing a contractor to work in your home.  With so many options, how do you decide who you’ll choose?  To help make that decision, you may want to ask these questions:

Is the company licensed and insured?

Protect yourself and your property, always use a licensed contractor.

We are licensed, bonded and insured.

How long has the company been in business?

A company that has only been in business a short time may not be as knowledgeable.

We have been in business for over 35 years.

Has the company ever been under a different name?

If they have been in business under a different name, ask why.  Sometimes when a company has a large number of complaints, they change their name and just keep doing business as usual.

We started out in Ft. Myers as Chuck's Plumbing.  When we movedd to Hernando County, another company was using that name so ours changed to Chuck Henderson Plumbing, Inc.

You can check to see if a contractor has complaints with the Better Business Brueau by following this link:

Does the price you receive cover everything?

Some companies will give you a price upfont, then you find out they have additional fees for installation, administrative fees, etc.  Make sure you have all the information before making a decision.

The price we give you will clearly state what is included and all costs.

Does the contractor offer a warranty?

If an issue does arise with the work you have done, you don't want any surprises about warranty issues.  Ask up front what is and isn't covered.

We warranty any materials we supply and the installation for a period of one year.  Thereafter, the warranty for any units/fixtures would depend on the manufacturer's warranty.

We do not warrant any materials that we do not supply. In this case, we would only warranty our installation for a period of one year.  Any warranty issues with the materials supplied by the homeowner would have to be dealt with by the homeowner and the manufacturer.

Who will your contact person be for any issues that may arise?

Hopefully no issues will arise but we all know they sometimes do.  You want to know that there will be someone available to deal with those issues.

The office, installing plumber or Chuck Henderson would be available to deal with any issues you may have.

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